Tuesday, October 28th, 2014 by Anthony Picarello
Acoording to the Better Business Bureau, more than 7,000 complaints against roofing contractors were reported in 2008, making roofers rank 20th out of the organization's 3,900 industry categories. Roofing contractors also ranked number 1 in type of business that people researched with the Better Business Bureau. Overall, reliability reports on roofing contractors were sought out more than 2 million times.
The data shows that since replacing a roof is a rather large expense; you need to find a roofer who is reliable and will do the job correctly. Data also shows the biggest mistake home owners make is deciding to go with the cheapest price, even when it's quite a bit lower than the other bids, but then the price goes up as problems are found or they need more materials or what have you.
Contracting and construction should not just be about the bottom line. You need to look at the entirety of the offer and service. We get quite a few people that call saying they got a bad job and when we ask how many bids they received and which one they picked, invariably they say they took the low bid. Well, you get what you pay for--you pick the cheapest bid, you will likely get the cheapest materials, lower quality work because they are rushing, and so on.
Anthony Picarello, owner of PIC Home Pros and a member of the National Association of the Remodeling Industry, refers to the above scam as the "Elevator Ride." This is where they come in and underbid, then later after they start working they force the homeowner to pay more money. We always factor in a couple of boards or extra material when we put together a bid. A good contractor will also look in the attic for bad boards, sufficient insulation, ventilation, and may even work with whole home energy auditors in order to do the best job possible.
There was one time, we followed up on a job where a company came in, tore off the shingles, left all kinds of debris on the ground, asked for their second check and were given it. Then they left the debris and roof completely exposed and never came back. This is very common in the residential roofing world.
With the economy still not doing well construction workers out of work there likely are more weekend warriors trying to get into the business. In tough economic times, when it is hard to find a job, people who feel they have any experience in the past think they can go ahead and handle roofing. A lot of these guys will ask the customer to purchase the materials and say, "Just pay me for the labor." Then they don't do a very good job and leave a lot of cleanup behind.
One big question to ask yourself, "if the roofing shingles have a 50 year warranty, does that mean anyone can install them?"
Get a FREE roofing inspection today. Call PIC Home Pros at 844-874-2276 or visit them online at pichomepros.com.
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